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dorothya Review

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Rating
Not what expected
 from NJ,  Aug 10, 2011

Unfortunately, I received this product in green, and when re-ordered, I got yet another green table. In fairness to Overstock, their customer service was excellent. The shipping error was thru no fault of theirs, and they stayed on top of the situation until it was some what resolved. First, the site did not give accurate information on available colors. Apparently only green was available, yet they picture shown was natural, and there was no place to select any other color...so I assumed the natural was what I would get. After shipping two green ones, Overstock was able to secure the natural one, which was the only one left. When I opened the box I was very disappointed to discover it was not a natural shade, but more of a light brown. I am begrudgingly keeping this one, but I am unhappy with the color, and frankly, the size pictured is very deceiving...the table is MUCH smaller in appearance. Five stars for excellent customer service from Overstock, but thumbs down on the table itself. Terribly over priced for the quality. And for all the trouble I now have in toting the other two large boxes to UPS for return, the table is worth less than half of what I am paying for it. Wouldnt recommend unless you are looking for a smaller end table and dont care about the color.

  • How did the color on site compare with the actual product? Not even close
  • Please tell us about the quality of the product. average
  • How accurate was the on site description of the product? Not at all
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