I was very excited to receive my package. It came on a day when I was out of town and my husband was going to surprise me by installing it while I was gone. Unfortunately, not all of the pieces we're in the box. I contacted the manufacturer who replied within minutes that they would send me out the parts. That ended up being a 3 week ordeal to get it from Hong Kong. It took longer to get the part than the original light. The quality is about what one would expect for this price point. Installation was relatively easy but there aren't a lot of threads holding the screw attaching the chandelier to the ceiling. I installed the balls which are two different sizes - one large and one small - that alternate around each layer. As someone else suggested, start at the bottom layer after installation and fill in the space upwards. Once I got the balls on and stood back, I was somewhat disappointed to see that the gap between the balls is larger than it appears on the website so you can see the bulbs rather easily through the chandelier. Also, in fairness, these should really be called glasss balls in the description and not crystals as there are no cuts to fragment the light and create a bling-like effect. All in all, I'll keep it since it was a good deal, but I would have probably gone with something else if I knew what the final product would look like.
- How did the color on site compare with the actual product? Not as much bling as the picture implies
- Please tell us about the quality of the product. Ok quality
- How accurate was the on site description of the product? The drops are not so much crystals but clear glass balls