The light arrived well packaged and when taken out of the box we were impressed. Upon assembly though, we discovered that one piece (the main screw out of the fixture piece which attaches to the ceiling) was installed backward. This made it so that the pendant posts could not be installed. Once we determined that it needed to be turned around the light looks great. We haven't installed it yet, but are looking forward to having it light up our family room. Also - you should note that you can semi-flush mount this light by screwing the shade directly onto the fixture. We were pleasantly surprised to realize this.