A+ For the "Big O" F for the product. I purchased this fixture for a small hall, I was hoping the chain was removable as it looks strange bit it is not. My main reason for the F is because of the quality of crystals, very poor. I honestly expected more but something I've learned is crystal with "lead" in it sparkles much more then whatever I was sent. Once assembled the fixture looks like extra/spare parts were used to put it together, the photos show a nice sparkly fixture. In person it just doesn't look right. Overall a lesson learned go with your gut because my husband said no and I said yes. Next time I will purchase with two yes's in the equation.