I'm happy with the battery and that's what counts. I went the extra $1 to get the tools as I had never attempted to replace the battery in an iPhone before. I ended up using my own tools to get the job done because the provided tools were a joke. The pry bar scarred trying to get the face off the iPhone and started to break when I tried using it to pry. I ended up using a suction cup. I HIGHLY recommend using a suction cup to remove the face of the iPhone! SO much easier!!! By the time I got to the battery itself it was glued to the bottom of the back panel and that's where the pry bar snapped. I was trying to loosen the battery up around the edges and it just snapped. I ended up using a flossing pick to get the battery pried loose and out, lol! It was stronger than the pry tool that I got in the package if that tells you anything. The price was right. It came in at just under $10 after shipping costs. It took 10 days to get the product. That was a bit of a let down for such a giant site. I could have had it from NewEgg in 3 days for a couple dollars more. That'll teach me for going the cheaper route, lol. 10 days isn't that long but when you rely on your phone for appointments, contacts and everything else and the battery starts to die quickly that 10 days seems like an eternity, lol. All in all, it beat paying Apple $** to do something you can do yourself as long as you're careful and patient:-)
- How did the image on site compare with the actual product? Actual product differed from image shown. I received 1 screwdriver and pry tool with battery. Image shows 2 screwdrivers and a pry tool with battery.
- Was the product free of any manufacturer defects? There didn't appear to be any visible defects.
- Please tell us about the quality of the product. The battery works great so far but the tools were a joke. The pry bar is soft plastic and scarred and broke very easily. The screwdriver was miserable as well.