These pilllows are a delight. I have never made a purchase like this online. Even my husband had doubts. When the pillows arrived, after unpacking, they fluffed right up, (which also is nice for travelling with them, they compact nicely and rebound well- when I travel I like to take along my own pillow!) I was worried after reading some of the other ratings, particularly dispelled by the reports of the smell, however my pillows, when they arrived, were sleep ready. No odors, no nothing, They are firm, and you do not need to "bunch them up" I would recomend these pillows to anyone who sleeps on their back or side.