rosemary624 Review

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Cruzer 3 Lite Luggage
 from New Orleans,  Dec 21, 2011

The suitcaese set here is one of two suitcase sets ordered at the same time to be used for Christmas presents. The order for the second set, a different style, was confirmed at the same time and Overstock confirmed that the second set had been shipped. I was out of town at the time. When I arrived home Monday, December 19, this Heys set had arrived but the second set had not. When I complained that the second set had not arrived, Overstock said that they could not now supply me with the same item, as they no longer have the item in stock. This leaves me without what I ordered and paid for and had confirmed, when it is too late to get another set. The second set, the one that has yet to arrive, was a special priced item. Frankly, I think the whole thing was a scam, as Overstock has proven very lackadaisical about the entire matter and has not agreed to replace the set they failed to provide with one of comparable looks and value. So, no, I would not recommend Overstock to a friend. The least Overstock could do is offer a replacement at the same time and they have, instead, just taken the attitude of ho,hum, sister. It's your problem, not ours. Rosemary624

  • How accurate was the sizing? Perfect
  • Please tell us about the quality of the product. Have not travelled with suitcases yet but the appearance, weight, special features are all good.
  • Was the product free of any manufacturer defects? Yes
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