We received the luggage and it looks nice, maybe a little thin on the shell material. I used the midsize, which held everything for a 3 day business trip easily. It rolls beautifully, not as easy on carpet but you can run yourself over on hard floors! I tried to stuff it with my pillow on the way home and it looked like it was pulling on the seam a little, but did not tear. It is a beautiful color (red) and it should be easy to spot on a baggage turnstyle. No name tag holder, but has a lock provided. We plan to use it next month on a vacation to the Dominican. We will know a lot more after that trip. Looks good for now!