I fell in love with these boots online, and had to have them. I ordered the black boot with a tan bow. I received a black boot with black beads and no bow. Not even a black bow. It was the bow I was looking for. I called customer service, and they said they would send another pair out; and would provide me with a return shipping label. Upon further discussion with customer service, they determined that there were no more black boots with tan bows in stock. However, the website was still allowing me to order them if I wanted to. They told me they don't know why, but that they didn't have any. They said they didn't know when any more would be in stock. I kept the black with black beads for now, but would really like the pair with the tan bow instead. Otherwise, tney are nice enough. Comfortable. A bit narrow.
- How did the color on site compare with the actual product? I ordered the black boot with the tan bow. I recieved a black boot with black beads and no bow.
- Please tell us about the quality of the product. Quality seems ok.
- How accurate was the sizing? Sizing was fine in length; however boot width was narrow.