The purchase of this jewelry cabinet was my first experience with Overstock.com, but it won't be my last if their myriad of other products are anywhere close to the quality of the cabinet! While I purchased the jewelry cabinet because it filled both a need and a space, I hoped that the incredible price wasn't going to result in an incredible lack of workmanship. It didn't. The cabinet has clean lines that were crafted with care and an eye to simplistc design, the construction is solid. Although some consumers have noted problems with installation, mine went up without a hitch...it took longer to spring the cabinet from the packaging than it did to install it! The shipment was immediate...the only way it could have arrived faster was to arrive the day I ordered it. Order receipt, shipping updates and tracking information were continually hitting my inbox. I had no questions at any time as to the status of my order. I need to state that I own a manufacturing facility that is founded on, takes pride in and is known for shipping quality products within 24 hours, with a focus on customer service. (here's where you need to refer back to the review title...) My experience with this purchase and Overstock.com truly took me by surprise. I thought we do a good job, but we can't begin to match the service of Overstock.com. If you're not already, you need to get a ticket and board "the O" train.