We are pleased with this wall fireplace. I was skeptical up to the point of lighting the fuel cans. When I first opened the box I did not like the skimpy padding to go against the wall. First concern was heat penetration to the wallboard. Some thicker insulation would have been nice to add to the design of the product. Also, although the hanging process was not difficult, a paper template to line up the screw holes before drilling would have been nice. We made our own before checking alignment with a level, but some might not think of this and it would be frustrating to have to re-do the holes if the product hangs crooked. All that said, the warmth and ambience in the end is well worth the money.