the first carton was damaged, but not the chair. some parts were missing and o.com worked with me diligently to get the required parts to me. i received an update every day on the status of the parts. once received, it was so easy to put together. i did it in about 15 minutes all by myself. the chair is so comfortable, and looks so nice in the living room. if my granddaugter beats me to it, I'm out of luck. Extremely nice chair, especially for the price. couldn't come near the price in any store.
- How did the color on site compare with the actual product? exactly
- Please tell us about the quality of the product. the softest leather, beautiful style and the wood on the chair and ottoman is so rich looking
- How accurate was the on site description of the product? exact