Great piece that adds a lot of ambience to the room. Ours arrived 98% problem free. No missing parts, but there was some minor damage to one of the pieces. We decided to accept it because it wasn't worth the hassle of getting a replacement and it is barely visible. The packaging could really be improved to prevent this type of damage. The assembly takes a long time, (8 hours for one person working at a comfortable pace with the TV on in the background). The assembly is not that easy. The bookcases are relatively straightforward, but the fireplace portion is a bit more complicated. They did not have pre-drilled holes in places which really should have had them. At one point, I needed to use a tape measure to calculate where to put the holes. You can do it without a drill (I did) but it will be easier if you have one. The color is similar to the picture, although in person it is warmer and slightly reddish. I would not go so far as to call it cherry, though. The electric fireplace looks great and gives the calming effect of a real fire. It does make a soft humming noise, which annoys me slightly but I think it's the type of thing that you would get used to and stop noticing. I would highly recommend this product and it is worth the price.
- How did the color on site compare with the actual product? In person it's similar but slightly darker and with a bit of a reddish tinge, looks better in person.
- Please tell us about the quality of the product. Nice; quality is consistent with price
- How accurate was the on site description of the product? accurate