I ordered this fireplace after reading fairly positive reviews. The purchase was for my familyroom. It arrived with 3 broken parts and minus assembly instructions for the mantel. Putting the bookcases together was no problem, but the mantel was a little more challenging. My son-in-law came to my rescue and had no issues. You need to be very careful with the pieces when assembling because the mdf easily splits and breaks. Overall, I am pleased with the appearance and function of the fireplace. My only real complaint is the materials are below average quality. The color is true to the photo, the fan works well, and heating is very adequate. Overstock was very responsive to missing parts and instructions.