Overall, the product was what we were expecting, however, by the time we had everything opened and began assembling, we noticed damaged areas i.e. dents, scratches, chipping most likely from shipping. If it was easy to pack up and send back we would have. My husband suggests if the boxes look damaged at all, reject them and re- order. Luckily the worst damage is not visable from the front. Love the fireplace insert and the overall look of the fireplace.
- How did the color on site compare with the actual product? good
- Please tell us about the quality of the product. good
- How accurate was the on site description of the product? good