Delivered fast. Package well but still had a few bad spots where the paint had rubed off the wood. Luckly it was on the back side. Fake logs were broke into. I was able to take it apart and get them to line up so the crack looks like part of the ash trail in the log so I didn't return it. Just hacked me off a little. Have read where people called and got some money back. I just didn't want to go through that hassel so I let it go. Once together it was sound, but while putting it together be careful. Weak joints and you can break out the corners or tiles. I put this together by myself in an hour, even with having to take the glass out to fix the broke fake logs. I would tell anyone else trying this to have a second person there just to hold things in place so they don't fall when you reach for tool, parts, or have to flip it over. Puts out fair amount of heat. About the same as my 1500 watt cube heater from Walmart that was $19.95. With both heaters running my 1235* foot house stays warm. 70 degrees inside, 40 degrees out side.
- How did the color on site compare with the actual product? Well
- Please tell us about the quality of the product. Fair/Poor. Product need better quality controll. Holes drilled in the right location but either too tight or too lose. Looks like they were drilled in a rush.
- How accurate was the on site description of the product? Good