Fireplace mantel came shipped with lots of nicks and scratches in it. We did not realize how many there was till after we had it partly together. I did not want to go through the hassle of sending it back and getting a new one which might have also came with some damage. I called up customer service and they gave me 20% off so I decided to keep the product. The Fireplace looks great in our living room and puts out pretty good heat too.
- How did the color on site compare with the actual product? Exact match
- Please tell us about the quality of the product. Quality seems ok
- How accurate was the on site description of the product? Exactly as stated