This ottoman serves its purpose for me well. I needed it to go in my master bedroom underneath the window. It is soft enough to have a seat to put your socks but I would not lounge around on it. The storage space inside is large-I am storing my decorative bed pillows and a few thinner blankets in it. The fact that the top opens all the way to degrees is a very nice feature as some ottomans for some odd reason don't open all the way. The fact that it opens flush to the wall without having to be pulled away from the wall is a bonus and was a major reason for buying this in addition to the side and look. I wanted something in chocolate brown but did not want faux leather which is all you can find at this price. I like the ribbed/cord look and the microfiber is soft. Also, it came very well packaged and even had its own little fabric slip cover. Overall, good looking, has good storage space, is functional, convenient and for the prices, was a great find. Definitely recommend if you are looking for this size and color.