The chairs are beautiful out of the box. The were easy to build and looked great. As soon as we began sitting on them though, the legs bent. We carefully unscrewed and tightly rescrewed the chair legs, but were upset this didn't hold. I bought 4 chairs and all 4 are having trouble. They get used infrequently (they sit at an occasional game table) and are already broken. I will now need to call customer service for repair.