beakay Review

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Great sofa for a smaller room
 from Appleton, WI,  Jan 27, 2013

This sofa arrived with a damaged right arm. I was disappointed because I didn't want to deal with the hassle of returning the arm for a repacement or having to send the whole sofa back. I called Customer Service and was pleasantly surprised with their solution. The rep. contacted the warehouse which later e-mailed to tell me they were sending a new arm. The whole process took less than 5 days (including the weekend). The sofa is easy to assemble.

  • How did the color on site compare with the actual product? There is a slight green/blue hue
  • Please tell us about the quality of the product. Good value for the price.
  • How accurate was the on site description of the product? Fairly accurate
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