When putting legs on it's important that bolt and grommet are in correct position on the leg or the bolt will not lock the grommet in place and the chair legs will not be stable. My husband initially had problems with this feature and Overstock Customer Service went over and beyond to ensure that we were happy with the product. I've ordered everything from appliances, toilets, furniture to light bulbs from online companies and Overstock's Customer Service is extraordinary, professional, efficient and outstanding.
- How did the color on site compare with the actual product? Colors are actually more muted than picture and greens are more hunter/teal than olive. Fabric nap changes color shades but muted tones worked better for my room.
- Please tell us about the quality of the product. So far they're very comfortable and hopefully they will perform well over time.
- How accurate was the on site description of the product? Fairly accurate.