I was not the first customer to contact Overstock to report this rug was not AT ALL the color ordered. However, Overstock was wonderful on handling this issue. They had UPS pick it up the next day, refunded my charge quickly and gave a a small credit towards another purchase. But... I was left without an area rug. I decided to take my rug search to the streets only , since I was looking for something very specific.
- How did the color on site compare with the actual product? ORDERED GOLD GOT GREEN
- Please tell us about the quality of the product. somewhat poor
- How accurate was the on site description of the product? Not at all!