lkkrell Review

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This item is out of stock.

Horrible experience
 from Pleasant Hill, Iowa,  Jun 28, 2010

I received this chest and was very excited to get it out of the box and set up in my new home. Imagine my disappointment when the chest was removed from the box and the bottom contained several significant chunks (not chips) missing. The top drawer would not open and on closer inspection the entirety of both sides were out of alignment. The box contained minor damage on the top, but no damage to the base where the chest was damaged leaving me to conclude that it was shipped that way. No stray pieces in the bottom of the box, so they must still be at the warehouse. Very disappointed in the response from Overstock customer service as I was treated as if I was an annoyance to them and that I should just be willing to accept the damaged item. This was my first purchase from Overstock. It will likely be my last.

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Response from
     By Review Response Team
Thank you for writing this review for the hand-painted chestnut bombay chest. We apologize that your item arrived in an unacceptable condition. All pieces will be inspected prior to shipment to assure that this does not happen again.