The quality is good for the price. The seat cushion is a little firm but not uncomfortable and will soften with use. Shipping was fast. The chair arrived with no damage and was easy to put together. However, the color (STONE) is very different from how it appears on the website. I was expecting a slight different due to color balance, lighting etc., but not so different that I thought they shipped the wrong chair. The color is much warmer - more of a sandstone. It doesn't match my decor but I don't feel like returning it since it was only intended for a spare room. My husband likes it and doesn't care about the color. I'll be looking for a high quality or custom slipcover to remedy the problem.