I think this is a wonderful product. It's very sturdy. It's a good size but doesn't overwhelm my small kitchen. I don't have high ceilings so there was quite a bit of left over chain but that can be criss crossed and arranged on the sides of the rack and hooks can be placed on the ends. I love that it looks so rustic with the black finish. I felt that the price was extremely reasonable, I have seen pot racks priced three times as much for something comparable. The only complaint I have is that it had no instructions included. otherwise I would have given it 5 stars.