We had a DeLonghi that quit working a few months ago, so I was presented with the task to find a new toaster oven for our office of 45 people. It's hard to find a product online, at a reasonable price that will survive the wear and tear of so many users without breaking within the first week. I needed to find something under $100. This has been a gem! Everyone has been raving about the new toaster oven and can't believe I found it on Overstock.com at such a great price. Overall, the consensus has been positive. I've overheard colleagues mention that they can't wait to cook their pizza, since it's a larger sized oven. You can broil and toast. Other feedback.. this oven is better than the one that broke. I would recommend to anyone looking for a good sized, quality oven that cooks food pretty good. I personally haven't used it, but everyone who has loves it! You do have to play around with the settings at first to get used to the temperature or you'll end up burning your food. Great find!