This was the 5th set of this type of blind I ordered for my house (equipped all of the bedrooms with them). The others were fine, but this one arrived substantially dented on both sides. The wood blinds themselves were in good shape, but the metal was damaged visibly on both sides. I figured since it would have been a pain to return, and the damage is concealed by the valance ... I would let it be. I'm a little disappointed though.