I have sold several of these chandeliers with no complaints. This is a fabulous chandelier for many decors! :) Assembly is easy and much better than paying a lot more for one. Overstock is fast sending out tracking#'s and delivery is right on time. :) Another superior chandelier from the BIG O! Highly recommend this one and joining the O'Club if doing a lot of shopping. Guaranteed to save you more money. Many benefits. :) Thanks Overstock for providing the best of the best!