This chandelier is beautiful and makes a real statement. However, the shade had 2 small slits in the inside, not noticeable when hanging, the wires inside one of the arms were not connected, fortunately my husband is handy and could rectify the problem. The arms have beads attached on both sides which is really pretty but you can't see it in the picture. I called the customer service number provided with the fixture and they are sending me a new shade at no cost and some extra crystals and beads. To spite the issues, I love this chandelier and am glad I purchase it.
- How did the color on site compare with the actual product? exact
- Please tell us about the quality of the product. good
- How accurate was the on site description of the product? accurate