kneary Review

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DO NOT BUY THIS COUCH - description is fraudulent!
 from East Bay, CA,  Oct 15, 2012

THIS IS AN UPDATE FOR MY PREVIOUS REVIEW (the only other one here) since Overstock does not allow for updated/editing in previous reviews I had to create a whole NEW account in order to change my opinion! I am DEEPLY disappointed in the quality control and the customer response I've gotten from Overstock regarding this purchase. THIS COUCH IS NOT ECOFRIENDLY as advertised, nowhere is there to be found any soy-based or down-fill. The entire thing is still outgassing after 3 months so I took the covers off only to reveal NONE of the materials I had purchased this for in the cushions, then found a label stating the following: "BODY: POLYESTER FIBER BATTING... 91% TEXTILE FIBER PAD... 8% POLYURETHANE FOAM PAD... 1% BACK CUSHIONS: POLYESTER FIBER... 100% SEAT CUSHIONS: POLYURITHANE FOAM PAD... 82% RESINATED POLYESTER FIBER BATTING... 18%" I bought this product solely based on its description and it is soooo very important to find an "ecofriendly product" since my husband's Integrative Oncologist recommended we replace the materials he sleeps on with natural ones. What we bought was a respiratory nightmare. Not only that, but this couch is already starting to wear! It is already feeling saggy - I am not kidding and we are small people! Overstock needs to do better QC on products BEFORE posting fraudulent descriptions. Makes me question ALL products now...

  • How did the color on site compare with the actual product? Close
  • Please tell us about the quality of the product. Quality is horrible. THIS COUCH IS NOT ECOFRIENDLY.
  • How accurate was the on site description of the product? Totally inaccurate
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