2334cab Review

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Great Product HORRIBLE customer service
 from Jackson, MS,  Feb 15, 2013

First and Last purchase from Overstock. Chandelier arrived with 2 broken parts. Called for them to send replacements. After days of waiting, called to learn they accidentally cancelled the shipping for the replacements. Parts were reordered again. Arrived 5 days later and are broken as well. Their shipping department sent two glass parts in a box with no protective wrapping! Called and was guaranteed replacements would again be overnighted. Still have no replacements. Have never dealt with such a dysfunctional customer department.

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