I have been using this chair for 3 days now and I really love it. Received 1 wk after ordering and it was packed well. Just opened the box and started to use it. The only problems are that it is a little hard for me to get it to recline. Once that is done it is very comfortable. The other thing is it does not lock in place like it should. For almost ***. I would think that should work. I am keeping it but a little dissapointed. The other posts did mention that fact so I was not totally surprised, but thought they might have fixed the problem. I have oseto arthritis and a bad knee and this is really helpful for me to sit reclined in the evening watching tv. I am using it indoors. I am pleased with Overstock.com and will order from them again.