I upgraded from a queen to a king. It was easy to assemble, arrived very quickly, and I absolutely love my new bed! I should mention that when it arrived, the head and footboard were the same height leading me to believe it was a shipping error. I was super busy and didn't have time to put it together yet, so I hadn't checked the hardware out nor the instructions on the day I received it. So I called overstock support. I had a very friendly woman help me out, I received the answer teams reply within 48 hours, and they worked quickly and efficiently to solve the problem. By the way, the headboard has riser posts that slide onto the base to rise it up! So it was all my fault for not looking at the hardware to begin with lol! I was so impressed with the help I received from the company, I feel very comfortable ordering from them again in the future! I love this bed!
- How did the color on site compare with the actual product? Color looked more pewter when in fact it seems more to be pewter with a slight burnished bronze over coat lightly brushed on. Hard to explain, but i am totally happy with it!
- Please tell us about the quality of the product. Quality is great! No problems whatsoever, and its sturdy.
- How accurate was the on site description of the product? Very Accurate