I have never owned a CHI so i was really excited when I saw this one online and saw that it had over 700 positive reviews. As a loyal overstock customer (not anymore after this experience) I went ahead and bought the product. I had also done a lot of research on youtube and other sites about how to spot a fake chi and by the fact that Overstock went out of its way to post a similar video on how to spot a fake chi..I was convinced that the item they would be sending me would be real. When it arrived I immediately knew something was off..it was obviously fake. It had made in USA written all over it, and from my understanding CHI is made in Asia somewhere. Also on the handle my CHI had the words "carribbean" written on it. I don't recall this on any website as a feature on an authentic CHI. After Watching Overstocks Own video, I confirmed that the CHI was sent by them was not real. They were indeed very nice about returning my product and offered me *** credit for my next purchase. Not sure I will be using it though after this experience. Please beware.
- How did the image on site compare with the actual product? the item that was on the image on the site and the product I received were not the same. please do your research on youtube on ow a real chi should be compared to the item you receive.
- Please tell us about the quality of the product. it was fake. I was very dissappointed in this product especially since they rave about how they only receive authentic chi products.