I just received and used the Chi flat iron today. I heard (from my hairdresser) that it was the best, and it definitely is. I have wavy/frizzy hair, and have to flat iron every day. Even after I would flat iron with my store bought iron, I would still have fluffy/frizzy hair. Not any more with this new Chi iron. Today, I was able to flat iron my hair that was washed yesterday, and put in a pony tail wet (if you can imagine the big pony tail wave) and it came out perfectly straight, and smooth. I seriously felt like I walked out of the hair salon. I love this flat iron!!