I heard so many rave reviews for the Chi that I was just thinking to myself............I have to have 1. Bad mistake. It does and did not make my hair shine when using/having used it and I had to go over my hair more than once. I paid to much money for this to not work in my favor. I am African-American which means my hair is course and kinda hard to straighten and this flat iron ****. I do not have salon results when using this product.