I love this pillow! There's no smell, it is really comfortable and it's machine washable! This pillow is firm, yet soft and comfortable. It holds its shape. I am basically a side/stomach sleeper but change positions throughout the night. I got 2, one for me and one for my husband who was determined not to like a down pillow. He's changed his tune. Don't think I could pry it away from him now! As for me, I am totally satisfied with my new pillow!