The bag I bought was sized for a child's shoulders and unusable by an adult. I called the company to ask whether I had gotten a child's bag by mistake but they told me no. All they said that their bags are sized differently so I should just keep buying bags until I found one that fit. These guys are idiots who don't know the first thing about customer service. Don't support the company even if the price is reasonable. p.s. - No fault to Overstock.com, it's EverestBags.com that are the idiots.
- How accurate was the sizing? Horrible
- Please tell us about the quality of the product. Fine
- Was the product free of any manufacturer defects? Defective sizing