etbklyn Review

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Good mattress but won't straighten out
 from Brooklyn, NY,  Dec 17, 2012

The mattress is very comfortable and the price was good, so we're happy with it. I was worried it would be too warm or smell funny but it's actually very nice and even the expected chemical smell was gone after the first couple of nights. Haven't slept this good in years! One problem, though. The mattress comes folded and vacuum packed, and is supposed to expand back on its own to its normal shape over the course of the first few nights. Well, it's been a couple of weeks but our mattress is still a bit skewed by about 2 or 3 inches, like an Oreo cookie where the two halves don't align. This does not bother us enough to figure out how to return it for a replacement, and doesn't negatively affect our sleep or even noticable under the sheets, but I think it's worth taking two stars off the rating, because it frankly shouldn't happen to a quality product.

  • How did the color on site compare with the actual product? Accurate
  • Please tell us about the quality of the product. Good mattress with a possible structural problem
  • How accurate was the on site description of the product? Accurate
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