colliemo Review

This product can only be shipped to certain zip codes. View full details page for more information.

View Full Details

This item is out of stock.

Good but...
 from OH,  Dec 20, 2009

First, know that this is shipped in three(3) boxes. We received one box, 30x30x4" labeled box 1 of 1. All it contained was the storage drawers. I tried to use the email customer service but had a hard time communicating the problem - they kept requesting I give them parts numbers for the missing pieces. (we had no instructions either). I finally called on the phone and it was taken care of fairly quickly. They told me they would re-ship the entire bed, and I could just dispose of the extra drawer pieces. Thank heavens we had extra pieces because the drawer sides tended to split and break so we ended up mixing & matching from both shipments. Also - the first set of drawers had particle board backs and the second had the light-weight wood that matched the sides of the drawers. I thought it was very odd that different shipments had different materials. Once assembled the bed looks good & functions well. I like that it offers storage without taking up much more room than just a mattress/ box spring. It doesn't make the room look smaller either, and my 6 year old is very happy with his new bed.

Was This Review Helpful?