All of the pieces arrived in great condition, with no breaks, scratches,etc... The bed arrived about 3 to 5 days after I ordered it, which surprised me. It takes a great deal of time to put together, so I'd recommend you wait 'till you have a morning or afternoon free. Follow the manufacturers recommendations, when it comes to assembly the drawers; use a screwdriver and not a drill. I'd also recommend using a screwdriver, when putting together the top of the head-board, as it's easy to drill to far with an electric drill, which my husband found out the hard way. Overall, I was very impressed with this bed. I fits perfect into my small room, and provides excellent storage space. The drawers were a bit smaller than I expected, and the bottoms are not made to hold heavy objects. Still it works great for visitors, as my mother and father-in law noted. I'd definitely recommend this bed to my friends.