Now that this is installed, I like it and get a lot of compliments on it. It does look much more expensive (from afar) than it was. My issues stem from a few issues: 1. I've installed chandeliers before, but this was BY FAR the most difficult I've ever experienced. 2. In addition to the regular wiring to the ceiling junction box, you must also wire each arm to the main feed in the body of the chandelier. This is not normally a problem, but there are 6 arms and 6 sets of wire to connect and the electrical caps were designed for two wires max -- so count on making at least one trip to the hardware store! On top of that, the wires are the small wire fiber type, not a solid copper insulated wire, so each time you try to connect them, you're breaking off some of the wires. 3. With so many connections, you REALLY want to make sure everything is connected prior to hanging it, so plan on getting a multi-meter (that was trip #2 to the hardware store). 4. Some crystals were damaged. I emailed the store and they immediately sent replacements. They were very prompt. But this stuff comes from China through Hong Kong, which meant multiple customs stops. It took over three weeks to get replacement parts. 5. Quality of the crystals is not great. Most people don't notice this, but if you ever go into a light store where they have real quality crystal chandeliers, look at the crystals and you'll know exactly what I'm talking about. They are brilliant and they shine and reflect. These don't. In fact, you can see the machine marks on the glass from cutting the crystals. Once it's hanging, you won't know -- it just looks dull (but no one has noticed). I have very high-end furnishings in the rest of my home so most people just assume this was very expensive as well. 6. No UL certification. This didn't bother me at first, but once I worked with the wiring, I decided that this would be the last time I take the cheap road. I would prefer some stamp of approval from Underwriters Laboratory just to be sure that the manufacturing meets a basic level of quality and safety inspections. Shopping list: electrical caps; electrical tape; multi-meter or connectivity tester. Dimmer is a must.
- How did the color on site compare with the actual product? exact match
- Please tell us about the quality of the product. Not great.