cshmom Review

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Attractive stool but badly damaged
 from Oyster Bay, NY,  Aug 17, 2012

Received the bar stool in a reasonable time frame. As soon as I opened the box I saw that the wooden top of the stool back had deep gauges in it. They were about 2 x 2 inches wide and several layers of wood deep. They were packed in styrofoam, and the stool back was in a plastic bag. I don't think this was damaged in transit as the box was intact, and sealed. I assume it left the manufacturer that way and they shipped it damaged. I reported the damage to Overstock immediately. The manufacturer wanted to send someone to inspect it. I didn't agree and asked to return it and Overstock agreed.

  • How did the color on site compare with the actual product? true to depiction
  • Please tell us about the quality of the product. Poor
  • How accurate was the on site description of the product? Accurate
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