croot Review

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Beautiful product, horrible process getting there.
 from Austin, TX,  Nov 18, 2011

Our biggest complaints with the stools are difficulty building it and that the feet are sharp and do not have any type of rubber protection on the bottom. It catches on our carpet and is not easily moveable. There's a tiny plastic thing in the middle of the feet that is useless on carpet. If it were not for the fact that we've already put it together, we would return it. We'll be heading to *** this weekend to figure out how we can fashion rubber "pads" under the feet of the stools and not ruin its look. We kept thinking it was a mistake that the rubber feet were left out of the box, much like how instructions were left out of 2 of the 4 boxes. The boxes were beaten up at delivery. My husband is very handy and builds furniture. He was very frustrated with the difficulty of putting these together; it's not for novices. The quality and the look of the product is good, that alone I would give it 4/5 stars.

  • How did the color on site compare with the actual product? Good.
  • Please tell us about the quality of the product. Nice leather, overall good quality.
  • How accurate was the on site description of the product? Good.
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