I ordered this for my husband, who was having a hard time finding a backpack that didn't look like he'd stolen it from a 4th grader (he's 6'3") and could handle a lot of daily abuse. He's a student at the conservatory, so typically lugs his 17" laptop, books, notebooks, percussion mallets, metronome, lunch, water bottle, etc. around campus, so needs a bag with lots of storage. This backpack fits him very well, has high quality zippers and fabric, lots of organizer pockets, padded shoulder straps and is built to take a beating. And he really likes the color, the reflective piping and it's comfortable to wear when fully loaded. One downside--his laptop does not fit in the largest sections of the backpack. Now, to be fair, this bag isn't designed with a laptop compartment, but since the bag measures 18.5" long, I thought the laptop could fit in there as it measures 17.3" long. Still a great bag--but going to have to exchange it to find something that works.