We are very pleased with our tankless water heater and recommend it without hesitation. We live in a moderate climate with January temps normally ranging from 25 to 55 degrees F. We insulated the water pipes that are exposed outside and placed a light bulb that is on a thermostat near the inlets. We have had no problems at all with the hot water supply. You have to wait a bit for the hot water but it is the same as waiting for hot water from a tank heater. We love the extra space that was created when we removed the old hot water tank! And we love not having to worry about running out of hot water when the grandchildren come for a visit. The only problem we encountered was in the shower upstairs when there was a change in water pressure (someone else using water). But the instruction book warns that the gas will cut off if water pressure is reduced suddenly in an upstairs location.
- How did the color on site compare with the actual product? Not noticed -- does not matter
- Please tell us about the quality of the product. Great quality. We have been enjoying continuous hot water for a year now.
- How accurate was the on site description of the product? The onsite description is OK but we checked the manufacturer site, too