We bought this 2 years after buying a dog. Survived on cheap uprights until then, but the dog hair finally forced us to buy something better. The refurbished Dyson is great. No mechanical issues, and exactly as described on the site. It really does a great job with the dog hair--we even use it on the hard floors instead of a broom. The broom always left some, but the Dyson gets it all. The carpets have never been cleaner. So much easier to clean out the dust bin than the other bagless vacs we had, and way better than dealing with bags. Lifetime washable filters are great, too. The kids do a better job with it and don't make a big mess emptying. Very quiet. Love the extra long cord. Only negatives would be that you do have to be very careful when cleaning area rugs or door mats--if it gets an edge or a string, it will suck them up. Makes a scary noise, but no damage to the vacuum so far. And also that the wand, like other reviews said, is kind of awkward to deal with at first. It gets better, but it's a little counterintuitive and also seems a bit too long. Just kind of awkward. But great suction through it! Unlike others we've had. Overall we've very pleased.
- How did the color on site compare with the actual product? same
- Please tell us about the quality of the product. Excellent quality.
- How accurate was the on site description of the product? Completely accurate.