You can't tell that the vacuum we received was refurbished- it looks new. It does well on most of our carpet (I wasn't impressed by how well it did on our really cheap rug, but it is not a great rug either!) and the hardwood floors. I think our carpet feels softer but maybe I am imagining that part. Emptying the canister is so much better since you don't have to touch anything and I feel like it is much quieter than our other vacuum as well- our dog is not terrified of it. It is a little heavy, but not unbearable. We are happy with it so far.
- Did the color match the color displayed onsite? Yes
- How is the quality of the product? Good
- Did the description onsite accurately describe the product? Yes