I have wanted a Dyson for many years and even though many of my colleagues (I worked in the housewares industry) assured me that it wasn't really any better than most machines of it's type, I still dreamed of owning one. Now I do and I am very happy with my purchase. It does exactly what it claims and is all that I expected and hoped for. The ease of turning in crapped areas and the pick-up are just what they advertise. And as a refurbished model there isn't anything that I could see that would make me believe it wasn't brand new. The only thing I can say that made it less than perfect was merely an aesthetic on my part; the colors are orange and gray except for the top handle and the upright-release bar, both of which are red. That discord bothers my artist's sensibilities but I can deal with that since it enables me to clean my floors with such ease.