I have always been one to take chances on refurb products. I was hesitant upon opening and when I turned it on, my worries were confirmed. The brush head was broken. I immediately called Dyson and a nice lady sent me new parts no charge within 3 days. This thing sucks, so hard it will stick to a small door mat. Really it is amazing. We have a commercial vacuum that we thought we loved, now our new love is Dyson. Its amazing what this thing picked up only 3 days after our usual vacuuming. The detachable hose was excellent for cleaning blinds, window sills, door facings and much more. We absolutely love it. And don't forget the ball, so easy to maneuver vacuuming is almost fun...
- How did the color on site compare with the actual product? exactlly
- Please tell us about the quality of the product. it is so light it feels cheap, but is actually very durable
- How accurate was the on site description of the product? 100%